Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS:

What is the difference between a Psychologist and a Psychiatrist?

Answer

Psychologists have either a Master's or Doctoral level degree in Psychology and are licensed by the State. Psychologists do not prescribe medications. Dr. Wright is a doctoral-level Psychologist.

Psychiatrists attend medical school and are healthcare providers who may prescribe medications.

If you wish, we will refer you to a local Psychiatrist and will work closely with them on your behalf.

How long does the therapy process last?

Answer

We strive to provide treatment that is as short as possible, but as long as necessary. Some clients come in for a short time to address a single issue. Others want assistance with multiple issues or suffer from problems that have been ongoing for a long time, and therefore treatment takes longer.

Other factors that can influence the length of treatment include your goals for therapy, your motivation to make changes outside of the therapy office, and any additional stressors that may arise during treatment.

Dr. Wright will work with you to define your goals and develop an individualized treatment plan.

How do I choose a therapist?

Answer

It is important that you feel comfortable with your therapist, and that she has the right skills and professional experience to help you define and meet your goals. The strength of the therapeutic relationship is one of the healing factors in therapy, so it’s important that there is mutual liking and respect.

If you decide at any time that Dr. Wright is not a good match for you, please let her know: she will not take it personally nor be offended. She can help refer you to another therapist who is a better fit. Sometimes, talking through these types of issues can lead to new breakthroughs; so don’t be afraid to speak up.

What do I do in case of an emergency?

Answer

Please understand that Dr. Wright is unable to provide 24-hour crisis service. In the event of an emergency involving a threat to your safety or the safety of others, or if you are in crisis, please contact Emergency Services (911), Suicidepreventionlifeline.org or go to the nearest emergency room. If you are a WV client, you may also call the 24 Hour Valley Crisis Line at 1-800-232-0020. If you are a NC client, you may contact Triangle Springs at 919-372-4318 (available 24/7).
FEES and INSURANCE FAQ:

Do you accept and file insurance?

Answer

Dr. Wright is credentialed with PEIA, Highmark, Cigna, Aetna, Zelis, Healthsmart, PHCS/MultiPlan, Healthplan of Ohio, and (pending) TriCare.

As an added service, Dr. Wright will file insurance claims for in-network clients. If you are out-of-network, she will provide you with the paperwork you need to file for reimbursement with your insurance carrier.

Do you take Medicare?

Answer

Dr. Wright does not currently accept Medicare or Medicaid.

What should I find out about my insurance benefits?

Answer

It is recommended that you contact your insurance company directly to receive detailed information about your mental health benefits before your first visit. Questions you should ask include: Do I have a deductible? If yes, have I met any of it or how much do I have left to pay in order to meet it? Do I have a co-pay and/or co-insurance amount per session? Is Dr. Wright In-Network, and is she considered an "office visit" or a "specialist?" Do I need pre-authorization or a referral to see Dr. Wright? Do I have any visit limits per year? When does my plan year start (January? July?). What is the "effective date" of my policy? Please understand that despite our best efforts to understand your insurance benefits, we do not actually know what your insurance will cover until the claims get paid.
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